Help centre

Clear answers before checkout.

Product, catalogue and infrastructure questions in one dedicated place.

What is the minimum order?+

The minimum is 50 concurrent connections.

How is a quantity such as 70 priced?+

Prices between the supplied packages are calculated with straight-line interpolation. Seventy connections therefore cost €178.

How will the channel list stay updated?+

The production page will query the catalogue database at request time. Approved database changes will appear without editing the page.

Are Movies and Series separate?+

Yes. They already have separate routes and filters; seasons and episodes will be added with the production database.

Can the Enhance host run the website?+

Yes for the storefront and account application, once its database and backup roles are configured. Streaming workloads should stay on dedicated infrastructure.